Hosting corporate guests isn’t just about setting out snacks and shaking hands. It’s about making people feel welcome, respected, and comfortable. And who better to guide us than Vikki Nicolai from La Crosse, a pro when it comes to business etiquette. Let’s walk through the dos and don’ts of hosting in a simple and fun way!
First Impressions Matter
You never get a second chance to make a first impression. So, make it count. Here’s how:
- Dress appropriately for the occasion. Think neat, not flashy.
- Be on time. Early is even better.
- Smile and make eye contact. Confidence is key!

If you’re hosting in your own office, make sure the space is clean and smells nice. No one likes walking into a cluttered or funky-smelling room!
The Warm Welcome
Start with a cheerful greeting. A little chit-chat goes a long way. Here’s what Vikki suggests:
- Offer refreshments right away—coffee, water, tea, or even a small snack.
- Introduce everyone with full names and their roles.
- Keep the energy positive. People follow your tone!
Setting the Agenda
People love knowing what to expect. It helps them relax.
Vikki’s tip: “Always send a rough agenda ahead of time and go over it at the start of the meeting.”
- Start with a quick overview of what you’ll be discussing.
- Stick to time limits. Respect everyone’s schedule.
- Stay on topic—no one enjoys a rambling host.
The Art of Small Talk
Yes, it’s okay to chat about non-business stuff for a few minutes. Just don’t overdo it.
Pick safe topics like sports, food, or travel. Avoid things like politics or controversial news. And remember, listening is just as important as talking!
Food Etiquette
If you’re offering a meal—whether it’s a lunch meeting or dinner outing—there are some rules:
- Ask about dietary restrictions ahead of time.
- Don’t let anyone eat alone. Always join them.
- Keep alcohol to a minimum unless it’s expected.

And don’t forget the golden rule—if you’re hosting, you pay. No awkward bill-splitting moments!
Give a Little Tour
Show your guest around! Whether it’s your office, your campus, or even just the meeting space, a quick tour helps your guest feel more at home.
- Introduce team members briefly during the tour.
- Keep it short and sweet. It’s about comfort, not a museum exhibit.
Phone Etiquette
Nothing says “I’m not interested” like checking your phone during a meeting. Vikki is strict on this one:
- Silence your phone before the meeting starts.
- Don’t text or scroll while someone is speaking.
- Excuse yourself if you must take an urgent call.
Follow-Up Like a Pro
A good host keeps the connection going. After your guest leaves, follow up.
- Send a thank-you email within 24 hours.
- Recap important points or next steps.
- Offer help with anything discussed.
People remember how you made them feel. A thoughtful follow-up shows that you care and are professional.
Final Thoughts
Hosting corporate guests doesn’t have to be stressful. With a bit of planning and a whole lot of courtesy, you’ll create an experience they won’t forget.
Vikki Nicolai of La Crosse sums it up perfectly: “Be genuine, be polite, and always put your guests first.”
So light that candle, straighten those chairs, and get ready to impress. You’ve got this!
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