If you’ve ever poured your heart into designing the perfect logo, you know how much every detail matters—especially the font. So imagine finishing your design with the exact typography that fits your brand’s soul, only to come back later and find it… *gone*. That’s the roller coaster we’re diving into today.
TL;DR
A bug in the Looka logo editor caused a custom font to vanish after saving. After some digging, a settings audit revealed the issue. Manually reuploading the font fixed the brand typography. Now everything is back to looking sharp and on-brand.
The Great Font Disappearance
It started like any creative session. The coffee was hot, inspiration was flowing, and the logo layout was looking tight. We chose a custom font—something edgy, bold, and *so us*. It sang. It sparkled. It screamed “brand identity.”
After tweaking the sizing, aligning the tagline just right, and saving our work, everything seemed perfect. Closed our tabs, celebrated a bit, and felt like design wizards. But the next day…
The font was gone.
In its place? An ugly, default placeholder that shouted “we gave up.” Our cherished custom typography had vanished. Vanished like socks in the dryer.
What Went Wrong?
After the initial panic, we dug in. Here’s what we found during our adventure into the Looka editor settings:
- The custom font was visible during the editing session. ✔️
- After saving and exiting, the font reset to default. ❌
- The font file wasn’t listed in the saved assets. 😬
We realized the font *wasn’t embedded*. The system had kept the layout, but not the typeface file. That explained why it defaulted to something else—it had nothing to load.
Settings Audit to the Rescue
We rolled up our sleeves and ran a full audit of our Looka project settings. Here’s the checklist we used:
- Project Assets: Was the custom font uploaded and saved?
- Typography Settings: Had the font assignment actually saved to the logo elements?
- Browser Cache: Just in case this was a display glitch.
Everything else was in order. But bingo—under Assets, the font file was missing. Somehow during saving, Looka hadn’t stored the upload. And without a font file to pull from, the editor passed out a generic one instead.
Manual Font Reupload – Like Old Times
All right, no more depending on auto-magic. It was time to do it the old-school way. We reuploaded the font manually and made sure it was stored in the asset list this time.
Here’s what you can do to avoid this:
- Download and save your custom font files separately.
- After uploading, double-check that it appears in your project assets.
- Save, reload, and preview before closing your session.
Once we added the font back into the asset manager, things went smoothly. The editor recognized it. The layout snapped back into shape. The tagline once again looked like it belonged in a magazine ad instead of a ’90s Word doc.
The Beauty of Typography Restored
Logo design isn’t just lines and icons. A font speaks volumes. It tells your story not just through words, but through style. And this whole fiasco reminded us just how essential the little things are. If your typeface doesn’t show up right, your whole message gets diluted.
Now that our brand typography was back in place, you could feel the difference. The logo looked polished, intentional, and ready to represent. Our confidence in the brand climbed right back up.
Lessons We Learned
Out of every glitch comes wisdom. Here’s what we took away:
- Always back up your custom fonts — not just on your computer, but also confirm they’re embedded in the editor.
- Don’t trust autosave — always test and verify after saving.
- Run an audit if something looks odd. Nine times out of ten, the settings will tell you the truth.
Brand Vibe Recovered
Thanks to a bit of old-fashioned sleuthing—and okay, a short bout of panicking—we saved our font and restored the identity of our brand. Looka is a powerful tool, but like all tech, it needs a human touch to catch the mix-ups.
We emailed support too, just in case they could patch the bug. In the meantime, our logo now shines with the same custom flair we originally designed it with. Better yet, we’ve got a little roadmap for anybody else who ends up on the same “missing font” mystery trail.
Quick Guide: What to Do If Your Font Disappears
- Open Project Assets: Is your custom font in there?
- Double-check Typography Settings: Is your font applied across all logo elements?
- Clear Cache and Reload: Old cache might be hiding updates.
- Reupload the Font Manually: Just drag it back in.
- Save Again and Preview: Make sure it’s sticking before moving on.
And finally—enjoy watching your logo come back to life!
Final Thoughts
Design is emotional. Fonts are the mood ring of your brand. Losing them—even temporarily—can throw off your whole groove.
But with a little detective work, awareness of Looka’s quirks, and a steady trigger finger on that “upload” button, you’ll be just fine. Your font might have gone AWOL, but now you’ve got the skills to bring it back like a branding pro.
Keep creating, keep typing, and remember—typefaces may come and go, but style is forever.